Knowledgebase
Checkout Options for ShopCart
20 Jan 14 02:11 PM

You may use PayPal and/or Amazon Payments as your payment processor/checkout system/s. Your checkout method/s will also serve as your order managment system. You will receive order confirmation emails from the selected checkout system when your customer places the order, and will be able to view & manage these orders from within your PayPal or Amazon account. The shipping method (and, of course, fee) that your customer selects in our cart is passed along and becomes part of the customer's order.

PayPal Checkout

PayPal is the most widely recognized and utilized ecommerce payment processor in the world. Our cart has for the most part been modeled on the PayPal cart, and is highly compatible with PayPal as a payment processor. You need only to have a PayPal Business account to utilize them in our cart.

PayPal acts in a dual role. For those customers who have PayPal accounts, they may choose to pay for their order using their PayPal funds. In this role, PayPal is a payment method. For those customers who do not have a PayPal account, they may pay for their order with a major credit card. In this role, PayPal is a payment processor, providing a gateway to process the credit card payment. By using PayPal with AuctionInc, you are offering your customers both a way to process payments and an additional way to pay.

There is no setup or monthly charge for establishing a PayPal business account. You only pay a small commission when a sale occurs. PayPal's commission fee is highly competitive with other online processors.

To use Paypal as an AuctionInc Checkout method, you need only to know your PayPal account email address. You may change it at any time on our Checkout Settings page.

PayPal also allows you to indicate specific pages you may have on your site to send your customer to after a successful or cancelled order. These are entirely optional; AuctionInc will use your site URL as a default.

For those of you familiar with PayPal's integration technologies, we use "Website Payments Standard" to integrate with your PayPal account with our cart.

PayPal offers the ability to set up a "sandbox" account. This account allow you to test the checkout process without creating real orders. If you have established a sandbox account for either and would like to use it before you have put our cart "live" on your site (by adding our "Add to Cart" buttons to live pages on your site), you may configure AuctonInc to use your appropriate sandbox account on our Payments Information page, once you have completed this setup wizard. Be sure to change your configuration back to "live" when you are done testing!

Amazon Payments

Amazon Payments is fast becoming as widely popular as PayPal for processing cart payments, and no surprise. Many millions of online shoppers already have an Amazon account, making checkout quick and easy, and Amazon has a very well-deserved reputation for excellent service for both sellers and buyers.

Just like PayPal, a free business account is all that is necessary to offer Amazon Payments, and commision rates are also very similar to PayPal. There are no setup or monthly charges.

One difference between PayPal and Amazon payments is that Amazon does not directly process credit cart payments for shoppers without Amazon accounts; for this reason we recommend that you always offer PayPal along with Amazon Payments.

Like PayPal, Amazon Payments is mobile-aware. Security and fraud protection are as good as they get.

The Amazon Checkout & Order Management Flow

  • Similar to our integration to PayPal, when the customer clicks on the Amazon Payments button, they are transferred to the Amazon Payments checkout site, where they can either log in or indicate that they are a new customer to Amazon Payments. 

  • Shipping is calculated in the cart, and passed to Amazon. The shipping rates that are configured in your Amazon Seller Central account are not used. You may want to add text to this effect on your Seller Help pages for Shipping Policies and Shipping Rates (Settings => Info & Policies).

  • The selected Shipping Address in Amazon Payments must match the country/zip entered in the cart, so that the calculated postage in your AuctionInc cart will always be accurate. You may also want to add text to this effect in your Shipping Help pages.

  • Taxes are also calculated in the AuctionInc cart according to your AuctionInc tax configuration. Any taxes you have configured in Amazon Seller Central are ignored.
     
  • Upon completion of payment, both you and the customer will receive order emails from Amazon (the seller email is delayed about a half hour, giving the customer some time to cancel the order).

  • Your email from Amazon will indicate that the order is ready to ship. Once you have shipped the order, you must mark the order as "shipped" on your Orders page in your Amazon Seller account. Only then is the customer payment actually processed. (This differs from PayPal, where the payment is immediately processed at the time of the order.) Marking the order as shipped also sends out an email to the customer. If you have a tracking number, you can include it in this email.

  • Any Promotions you set up in your Amazon Seller account are valid and can be used in conjunction with or replacement for any coupons or Shipping Promotions you configure in AuctionInc.
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