Knowledgebase: Misc
How do I cancel an account?
Posted by Doug Sherman (Import), Last modified by Doug Sherman on 24 Oct 14 01:51 PM

Please email us at  We cannot accept cancellations over the telephone or LiveHelp, and we do not have an online account cancellation process.  We will process your cancellation shortly after receipt of your email, and send to you a reply confirmation.

Please keep in mind that we do not pro-rate subscription fees for cancellations once your new subscription period has begun.  You can check your renewal date for your current subscription period in My Account=>Product Subscriptions.

Please also keep in mind that your account subscription automatically renews at the end of your subscription period unless you have cancelled your account before its expiration. 

You will of course need to modify your site appropriately when you cancel.

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